Privacy policy

Last Updated: June 30, 2026

Trail Forge ("we," "us," or "our") operates the website trail-forge.us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

1. Information We Collect

Personal Information You Provide

When you visit our site, we may collect the following information that you voluntarily provide:

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Order Information: Billing address, shipping address, payment method details, and phone number when you make a purchase.
  • Communication Data: Any information you provide when contacting us via email at info@trail-forge.us.
  • Newsletter Subscription: Email address when you subscribe to our emails.

Information Collected Automatically

When you access our website, we automatically collect certain information, including:

  • Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
  • Log Data: IP address, access times, pages viewed, referring URL, and clickstream data.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Process and fulfill your orders, including shipping and payment processing.
  • Create and manage your account.
  • Communicate with you about orders, products, promotions, and customer service inquiries.
  • Send marketing emails and newsletters (with your consent).
  • Improve our website, products, and customer experience.
  • Detect and prevent fraud or unauthorized transactions.
  • Comply with legal obligations.

3. Sharing Your Information

We may share your personal information with the following third parties:

  • Service Providers: Payment processors (PayPal, Stripe, etc.), shipping carriers, email marketing platforms, and analytics providers that help us operate our business.
  • Shopify: Our website is hosted on Shopify. Your data is stored through Shopify's data storage, databases, and the general Shopify application. For more information, read Shopify's Privacy Policy.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Payment Security

We accept payments through American Express, Apple Pay, Mastercard, PayPal, and Visa. All payment transactions are encrypted using SSL technology. We do not store your credit card information on our servers. Payment processing is handled securely by our third-party payment processors.

5. Cookies

We use cookies to:

  • Remember your shopping cart and preferences.
  • Understand how you interact with our website.
  • Deliver relevant advertisements.
  • Analyze website traffic and performance.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.
  • Data Portability: Request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@trail-forge.us.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used.
  • Request deletion of your personal information.
  • Opt out of the sale of your personal information (we do not sell personal information).
  • Not be discriminated against for exercising your privacy rights.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order data is retained for accounting and legal compliance purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: