Shipping policy
Shipping Coverage
Trail Forge offers free standard shipping on all orders within:
- United States (Lower 48 states)
- European Union member countries
Other destinations may incur additional shipping fees calculated at checkout.
Processing Time
All Trail Forge seat covers are custom-cut to your specific vehicle's year, make, model, and trim. After your order is placed:
- Production: 5 to 10 business days
- Quality Control: 1 to 2 business days
Shipping Time (US Standard)
- Standard delivery: 20 to 25 business days from tracking creation
- International transit + US customs clearance: ~14 to 20 days
- Final FedEx domestic delivery: 2 to 4 business days
You will receive a tracking number by email once the package is handed to the carrier. During international transit and customs inspection, the FedEx tracking page may show limited activity until the package enters the US domestic network.
Express Shipping
Express delivery available at additional cost (calculated at checkout): 12 to 18 business days total.
Order Tracking
Once shipped, tracking details are emailed to you automatically.
Address Accuracy
Please double-check your shipping address before placing an order. We are not responsible for packages delivered to the address you provided. If you need to update an address after ordering, email info@trail-forge.us immediately.
Lost or Damaged Packages
If your package shows as delivered but you cannot locate it:
- Check with neighbors and household members
- Wait 24 hours (occasional carrier scan errors)
- Contact info@trail-forge.us — we will file a carrier claim on your behalf
For visibly damaged packages, photograph the box and contents and email us within 48 hours for a replacement or refund.
Risk of Loss
Title and risk of loss for all products pass to you upon our delivery of the package to the carrier.
Contact
TRAILFORGE LLC d/b/a Trail ForgeEmail: info@trail-forge.us
Phone: +1 (209) 269-2826
Last updated: July 2, 2026.